Last Updated: January 01, 2026
Thank you for shopping with us. This Shipping & Delivery Policy outlines our procedures regarding order processing, shipment, delivery timelines, and related information.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Orders are generally processed within 1–3 business days.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Processing times may vary during peak seasons, sales events, or promotional campaigns.
2. Shipping Coverage
We currently deliver to most serviceable locations within India. Delivery availability may vary depending on courier service coverage and regional restrictions.
3. Estimated Delivery Time
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 4–8 Business Days
- Remote Locations: 5–12 Business Days
Delivery timelines are estimates and may vary due to factors beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be available on selected products or order values.
- Promotional free-shipping offers may be subject to specific terms and conditions.
5. Order Tracking
Once your order is shipped, you will receive tracking details via email, SMS, or your registered account dashboard. Tracking information may take up to 24 hours to become active.
6. Delivery Attempts
- Courier partners may attempt delivery multiple times.
- If delivery fails due to incorrect address or customer unavailability, additional charges may apply.
- Repeated failed delivery attempts may result in order cancellation.
7. Delayed Deliveries
Delivery may be delayed due to weather conditions, natural disasters, transportation disruptions, public holidays, government restrictions, or unforeseen circumstances.
While we strive to ensure timely delivery, we cannot guarantee delivery dates in such situations.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
9. Damaged Packages
If your package appears damaged at the time of delivery, please:
- Take clear photos of the package and product.
- Notify us within 48 hours of receiving the order.
- Retain all original packaging materials for verification.
10. Lost Shipments
If your order is marked as delivered but has not been received, please contact our customer support team. We will coordinate with the courier partner to investigate the issue.
11. International Shipping
International shipping availability, delivery timelines, customs duties, taxes, and import charges may vary by destination country. Customers are responsible for any applicable customs fees unless otherwise stated.
12. Changes to This Policy
We reserve the right to modify this Shipping & Delivery Policy at any time. Any updates will be posted on this page along with the revised effective date.
13. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
- Email: info@abccompany.com
- Phone: +911234567890
- Address: 123 Dummy Street, 4th Floor, Office No 10, Example City 123456